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  • 1
    Mar
    2012
    9:21am, EST

    Passengers leave Costa Allegra after 3 days without power

    Ahmed Jadallah / Reuters

    Passengers alight from the Costa Allegra cruise ship at Mahe port in Seychelles Island on March 1. Tired passengers left a crippled Costa cruise ship in the Seychelles capital Victoria on Thursday, ending a three-day ordeal in the Indian Ocean after a fire knocked out the vessel's main power supply.

    Laurent Levy / EPA

    Passengers and crew members of the stricken Italian cruise ship Costa Allegra stand on the deck as they wait to disembark at the harbor in the capital Victoria, the Seychelles, March 1.

    Eleonor Bradwell / AP

    In this image taken on Monday, Feb. 27, 2012 by a passenger of the Costa Allegra cruise ship, passengers sit on the deck of the ship. A disabled cruise ship carrying more than 1,000 people docked in the island nation of the Seychelles Thursday after three days at sea without power since a fire broke out in the generator room on Monday.

    VICTORIA, Seychelles -- Tired passengers left a crippled Costa cruise ship in the Seychelles capital Victoria on Thursday, ending a three-day ordeal in the Indian Ocean after a fire knocked out the vessel's main power supply.

    The Costa Allegra suffered an engine-room fire on Monday which disabled its engines in waters prowled by pirates.

    The ship is owned by the company whose giant liner Costa Concordia smashed into rocks off Italy and capsized last month, killing at least 25 people.

    The passengers said they had prepared to abandon ship when fire broke out in the engine room three days ago, leaving the vessel adrift in waters prowled by pirates.

    Gregorio Borgia / AP

    Costa Allegra cruise ship Captain Niccolo Alba wipes a tear during a news conference in Victoria, Seychelles, on March 1.

    But the fire that broke out Monday was brought under control and the more than 1,000 people wound up staying aboard the Costa Allegra, which suddenly had no engine power, no air conditioning, no lights and no running water for showers or toilets.

    A French tuna fishing boat towed the Costa Allegra for three days toward the port in Victoria, where a line of ambulances, a Red Cross medical team and a fleet of small buses was waiting.

    Passengers lined the railings and a few began to clap as the vessel drew close to the crowded dock Thursday morning.

    Read the full story.

    -- msnbc.com news services

    Laurent Levy / EPA

    Towed by a French tuna-fishing boat, the stricken Italian cruise ship Costa Allegra approaches the harbor in the capital Victoria, the Seychelles, on March 1. Towed by a French fishing boat, the ship carrying more than 1,000 people arrived at a port in the island nation of the Seychelles after it had lost all power on Feb. 27 due to a fire in the engine room. The Costa Allegra is operated by the same company that operated the Costa Concordia, which capsized off the coast of Italy on 13 January, killing at least 25 people.

    Gregorio Borgia / AP

    Passengers of the Costa Allegra cruise ship look for their baggage upon their arrival at Victoria's harbor, Seychelles Island, on March 1.

    The crippled cruise ship Costa Allegra has arrived in a Seychelles port Thursday after three days at sea with 1,000 people aboard and no power, toilets or showers. NBC's Duncan Golestani reports.

     

    Comment

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    Explore related topics: travel, cruise, seychelles, world-news, costa-allegra
  • 1
    Mar
    2012
    2:51am, EST

    'We're alive': Tired passengers stream off stricken Costa Allegra

    The crippled cruise ship Costa Allegra has arrived in a Seychelles port Thursday after three days at sea with 1,000 people aboard and no power, toilets or showers. NBC's Duncan Golestani reports.

    By msnbc.com news services

    Updated at 10:30 a.m. ET: VICTORIA, Seychelles -- Tired passengers left a crippled Costa cruise ship in the Seychelles capital Victoria on Thursday, ending a three-day ordeal in the Indian Ocean after a fire knocked out the vessel's main power supply.

    The Costa Allegra suffered an engine-room fire on Monday which disabled its engines in waters prowled by pirates.

    The ship is owned by the company whose giant liner Costa Concordia smashed into rocks off Italy and capsized last month, killing at least 25 people.

    The passengers said they had prepared to abandon ship when fire broke out in the engine room three days ago, leaving the vessel adrift in waters prowled by pirates.

    PhotoBlog: Passengers leave Costa Allegra

    But the fire that broke out Monday was brought under control and the more than 1,000 people wound up staying aboard the Costa Allegra, which suddenly had no engine power, no air conditioning, no lights and no running water for showers or toilets.

    A French tuna fishing boat towed the Costa Allegra for three days toward the port in Victoria, where a line of ambulances, a Red Cross medical team and a fleet of small buses was waiting.

    Passengers lined the railings and a few began to clap as the vessel drew close to the crowded dock Thursday morning.

    On Wednesday, a team from Costa Cruises, a unit of the U.S. cruise line giant Carnival Corp., boarded the Costa Allegra to make arrangements for hotel accommodation and onward flights for the 636 passengers and 413 crew once they landed.

    The Costa Allegra has been adrift in the Indian Ocean since Monday when an engine room fire knocked out the main power supply. A small French trawler is towing the cruise ship to the Seychelles and armed guards are on board to protect it from Somali pirates.

    More than 600 airline seats and 400 rooms had been reserved, the cruise company said.

    Costa Cruises faces image crisis after shipwreck, fire


    Follow @msnbc_travel

    Costa Cruises said 376 passengers out of 627 had accepted its offer to continue their holiday in the Seychelles, where a carnival kicks off on Friday, at the firm's expense. The other passengers will fly home.

    As passengers disembarked Thursday they described what happened when the fire broke out and life boats were lowered.

    Austrian Thomas Foaller said some passengers began to panic. Couples that were separated were calling out to each other, he said.

    Among them were American couple Gordon and Eleanor Bradwell of Athens, Ga. They were separated when Eleanor went to the couple's room to get a life vest. A crew member had handed the 72-year-old Gordon his own as dark smoke rose from the ship.

    "Those were the worst moments," said Gordon.

    Stifling heat

    Eleanor Bradwell said that the initial response to the alarm seemed to be disorganized but overall she and her husband felt the shipping line had handled the emergency well.

    "It could have been worse than it was," said Gordon Bradwell. "It could have been disastrous ... we're here, we're alive."

    The couple ate cold sandwiches for three days and moved their bedding onto the deck to escape the stifling heat after the fire left the Costa Allegra without power.

    "The toilets were running over, there was no electricity. It was very hot," said Eleanor.

    The couple said they realized the alarm must be real when it went off on Monday because they had already done the drill. When the fire first broke out, passengers were directed to put on their life jackets and go to stations on the deck, they said. Life boats were lowered but no one got in after the fire was contained.

    Foaller, the Austrian, said after the fire was contained the situation was fairly calm, if not comfortable.

    "It was not dramatic. It was quiet. After (the fire was out) it was just boring," he said.

    'Happy ending'
    On Thursday dozens of officials and travel agents flocked to the port, waiting to help passengers ashore.

    "The focus of the operation is to get them a warm meal and a shower," said Guillaume Albert, head of Creole Travel Service. "I think the happy ending is the people coming off the boat."

    A Seychelles official suggested on Wednesday that the journey may also have taken longer because the French fishing vessel towing the cruise ship had refused to give way to two faster tugs sent by the Seychelles. Although assistance to people at sea is free, assistance to ships is often paid.

    On Thursday, Lt. Col. Michael Rosette, the deputy chief of staff of the military, said the tug boats were more appropriate than the fishing vessel but that the decision not to switch towing vessels was up to the cruise line company.

    The Seychelles Red Cross set up tents to assist any passengers needing medical help and embassy and consular officials were at the port to receive their citizens. Tour operators lined up dozens of buses to take passengers to either the airport or a Seychelles resort. Disembarkation of the more than 1,000 people on board was expected to take several hours.

    The average age of passengers is 55 years, he said.

    Costa Concordia survivors sue cruise line for $460 million

    The fire came only six weeks after the Costa Concordia, owned by the same company, hit a reef and capsized off Italy, killing 25 people and leaving seven missing and presumed dead. No one was injured in the fire Monday.

    During a hearing held Wednesday in Washington, D.C., the Coast Guard and Maritime Transportation Subcommittee reviewed U.S. cruise ship safety regulations as well as international safety standards and heard testimony from Costa Concordia cruise ship survivors. NBC's Tom Costello reports.

    The Allegra, whose Italian name means "merry," or "happy," left northern Madagascar, off Africa's southeast coast, on Saturday and was cruising toward Port Victoria when the fire erupted. The liner was carrying 413 crew members and 627 passengers, including 212 Italians, 31 Britons and eight Americans.

    Tourism in the tiny island nation of the Seychelles almost stopped completely in 2009 because of the threat of pirate attacks. There were no reports of pirates approaching the stricken Costa Allegra or even being seen.

    The Seychelles is a chain of white-sand resort islands that attracts celebrities and royalty. Its population is just 87,000, and it is heavily dependent on fishing and tourism.

    Reuters and The Associated Press contributed to this report.

    More from msnbc.com and NBC News:

    • Putin in power until '24? 10 key questions about Russia's election
    • 'A warm meal and a shower': Stricken Costa Allegra arrives at port
    • Two NATO troops shot dead by Afghans
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    Follow us on Twitter: @msnbc_world

    127 comments

    Costa should rebrand themselves as a adventure cruise line! Possibly add some smoke stack bungee jumping, swimming in pirate waters, below deck snorkeling ect. ect. New slogan: Costa, Maybe you'll get home, maybe not!

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    Explore related topics: costa, cruise-ship, seychelles, featured, costa-concordia, costa-allegra
  • 29
    Feb
    2012
    10:57am, EST

    Costa Cruises faces image crisis after shipwreck, fire

    During a hearing held Wednesday in Washington, D.C., the Coast Guard and Maritime Transportation Subcommittee reviewed U.S. cruise ship safety regulations as well as international safety standards and heard testimony from Costa Concordia cruise ship survivors. NBC's Tom Costello reports.

    By msnbc.com news services

    Updated 1:00 a.m. ET -- Costa Cruises is facing a legal and public relations nightmare after seeing two high-profile disasters on its ships barely six weeks apart, the Associated Press reports.

    Bookings with Costa Cruises already had dipped by an estimated one-third following the Jan. 13 wreck of its Concordia cruise ship off a Tuscan island that killed up to 32 passengers and crew. The company is blaming that shipwreck on its captain, who stands accused of abandoning ship as passengers struggled to escape.

    Now, following an engine room fire this week that left its Allegra cruise ship drifting without power in the Indian Ocean in an area frequented by Somali pirates, Costa faces an even more difficult future.

    This Allegra arrived in the Seychelles on Thursday, after three days at sea. The Seychelles Red Cross has set up several tents to assist any passengers needing help. Tour operators were on scene with buses ready to take passengers to either the airport or a Seychelles resort. The process was expected to take several hours.

    Industry experts said Costa's survival after 60 years in the passenger ship business could depend on the company changing its name or getting a bailout from its parent, U.S.-based Carnival. 

    In testimony before Congress, Sameer and Divya Sharma, describe celebrating their 5th wedding anniversary aboard the Costa Concordia on January 13, 2012 and depict the chaos on board and the lack of information or help coming from the crew.

    Magda Antonioli, the director of the tourism Masters program at Bocconi University in Milan, said Costa must think about rebranding itself after the back-to-back disasters.

    "Certainly images of the two accidents have been (seen) around the world," Antonioli said. 

    But many in the cruise business don't think the disasters will prove to be Costa's death knell or even have a long-term impact on the wider cruise industry, which is experiencing phenomenal growth as the number of healthy elderly rises and more families choose cruises for intergenerational vacations.

    "No, not the end for Costa, which has operating passenger ships for over 60 years," Douglas Ward, author of the 2012 Berlitz Guide to Cruising & Cruise Ships, said in an email from a ship off the Australian coast. "But the relentless media spotlight may dilute the brand and perhaps the number of ships in fleet." 

    On the scene
    In the wake of the Costa Concordia disaster, Costa Cruises this week has attempted to mitigate damages.

    A member the cruise line's "care team" was on board the Allegra on Wednesday and met with guests to assess their needs. More than half of the Costa Allegra's passengers accepted the cruise line's proposal to continue their vacation once they reach port in Seychelles, a Costa spokesperson said Wednesday.

    Passengers aboard the Costa Allegra cruise ship are shown on deck while being towed by a French tuna boat in the Indian Ocean on Tuesday.

    "These guests will be accommodated by Costa Cruises, at its expense, in high-quality hotels in the following islands: Praslin, La Digue, Silhouette and Cerfs," Costa spokesperson Davide Barbano said in a statement. The cruise line will also arrange flights home for passengers at the end of their trip.

    Passengers who opted to return home immediately will leave Seychelles on Thursday night, also on flights arranged by the cruise line, Barbano said.


    Follow @msnbc_travel

    Soft drinks, cold cuts, cheese and fruit are available to eat and drink, mineral water is offered for personal hygiene, and fresh bread was delivered by helicopter, Costa Cruises said on Wednesday. The company also said a small generator delivered by a navy ship — it did not specify from which country — could help restore basic services and "to make the situation on board more comfortable." 

    Earlier Wednesday, a Seychelles government minister said ship passengers will spend an extra 10 to 12 hours at sea without electricity, air conditioning or working toilets because a French vessel pulling the ship refused to give way to tugboats. But Costa spokesperson Barbano denied that the tow would have been faster with the tugs and said the disabled cruise ship was always scheduled to reach the Seychelles' main port on Thursday. 

    "It was decided to continue with that (the fishing vessel) because it guaranteed the smoothest voyage for those on board," he said. 

    The director of France's Regional Operational Center for Surveillance and Rescue, or CROSS, said it maritime rules allowed the French fishing vessel to continue with the towing job. 

    "We were in a rescue operation, the tuna boat arrived first. Then there are negotiations as one can imagine," said Nicolas Le Bianic, in the French department of Reunion. Any assistance to people is free, not the case here, he said. "Assistance to the boat, in contrast, is paid. That's the rule of principle set by maritime texts." 

    Le Bianic estimated the towing journey at about 300 miles (260 nautical miles). 

    With no electricity aboard the Costa Allegra, passengers and crew have taken to sleeping on deck.  A woman whose son escaped the Costa Concordia, and whose daughter is now stuck on the Costa Allegra, says all she wants to do is see her daughter. Carl Dinnen Channel Four Europe reports.

     

    The Allegra, whose Italian name means "merry," or "happy," left northern Madagascar, off Africa's southeast coast, on Saturday and was cruising toward Port Victoria when the fire erupted. Costa said the Allegra had been due in Port Victoria on Tuesday.

    The general region where the cruise ship was adrift — off the coast of Tanzania — has seen a rash of attacks by Somali pirates. In 2009, an Italian cruise ship with 1,500 people aboard fended off a pirate attack in the Indian Ocean far off the coast of Somalia.

    Photos released by the Seychelles on Tuesday showed hundreds of people milling outside on the decks of the Costa Allegra. Taken by an Indian navy plane, the photos showed calm seas and an upright ship.

    The liner is carrying 413 crew members and 636 passengers, including 212 Italians, 31 Britons and eight Americans. Four passengers are children ages 3 or younger. 

    Related stories:

    • Cruise ships turned away over Falkland Islands stop
    • Carnival Magic rescues worker who jumps off ship
    • 22 Carnival cruise passengers robbed in Mexico

    NBC News, The Associated Press and Reuters contributed to this report.

    26 comments

    Well, at least I know which cruise line to avoid. Carnival cruise lines. Never liked the look of their ships from the start and this just solidifies my decision.

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